Our Team
Debbie Riddle - Florida East Coast
A lot has changed in the food service industry in the last 30 years, for that matter a lot has changed in the last couple of years. But one thing that hasn’t changed is that our customers want someone that is honest with them, even if it’s bad news, just be honest. They would rather hear the bad news and know that we are working on a solution than for us to lie about the situation or avoid their calls or emails. Our customers want someone that is easily accessible, someone that answers their emails and returns phone calls. Our customers want someone who is there for the long haul and not just there to make a sale and then disappear. Our dealers and distributors call on us because they know we are dependable, that we will go above and beyond to make sure that everything is right and that they are happy. Our manufacturers are great because they too stand behind their products and try to make sure that the customer is happy. We love what we do and we love our manufactures as well as our dealers and distributors
Ph. 863-581-1764
Makayla Wilbur - Florida West Coast
With a decade of hands-on experience in multiple front of house positions across a wide range of concepts (from family owned and operated to five star resorts), I understand the daily challenges and operational needs of restaurants, from efficiency and durability to design and innovation. I leverage my unique operator-focused perspective and product knowledge to find practical solutions for our dealers and end users to enhance operations and elevate guest experiences. My previous training prepared and seasoned me to be an expert at following up and following through, making sure to meet the needs of the customers I serve and uphold their satisfaction through the entire interaction. I am committed to building lasting relationships and delivering value through product expertise, superb customer service, and a deep understanding of the industries evolving demands.
Ph. 863-279-9724
Helene Frankel - South Florida & Export
Every sale is a new experience. Whether it be one item or a new project from the ground floor.
My goal is to provide knowledge and excellent service to help you succeed. I have been in all facets of the Hotel and Restaurant business from Restaurant Owner, F&B Director, Purchasing Director for a major hotel chain, Export Sales, and Street Sales Representative and for the last 26+ years a Manufacturer / Factory Representative. Let me help you bring your ideas and concepts to reality.
Ph. 954-558-4067
Dale Riddle - Showroom/Office
Working as a buyer at a foodservice dealer for more than 20 years there are four things I wanted from sales reps that called on me.
1) Make sure I had the latest catalog and current pricing.
2) Make me aware of current sales or specials the manufacturer is offering.
3) Be available when an issue arises and tell me the TRUTH! Even if it’s bad!
4) Above all, return phone calls and emails ASAP. Don’t ignore me!
- These are the same principles we strive to maintain at BMA Reps each and every day.
- Along with this I would add, represent our factories well and be an asset to our dealers.
- LET BMA REPS GO TO WORK FOR YOU!
Ph. 863-413-0426